Acceptable Use Policy
Template text. Have it reviewed by counsel and adapt it to your business before publishing.
01. Purpose
This policy keeps Desk safe and useful for everyone. It applies to all customers and their users.
02. Messaging
Only message people who have agreed to hear from you, honour opt-out requests quickly and follow the rules of each channel you connect.
03. Prohibited content
Do not send illegal, deceptive, hateful or abusive content, malware, or content that infringes the rights of others.
04. Prohibited behaviour
Do not probe, overload or bypass the security of the service, resell access without permission, or collect data you are not entitled to.
05. Enforcement
We may remove content, limit features or suspend accounts that break this policy, and we may report unlawful activity to the authorities.
06. Reporting
Report abuse or security concerns through the contact page and we will investigate.