Terms of Service
Template text. Have it reviewed by counsel and adapt it to your business before publishing.
01. Agreement
By creating an account or using Desk you agree to these terms. If you use the service for an organisation, you confirm you may accept them on its behalf.
02. Your account
Keep your sign-in details private and tell us promptly if you suspect misuse. You are responsible for activity under your account and for the people you invite to your workspace.
03. Acceptable use
Use the service lawfully and in line with our acceptable use policy. Do not use it to send unsolicited messages, to harass people, or to interfere with the service or other customers.
04. Your content and data
You keep ownership of the content and contact data you add. You allow us to process it only to provide and secure the service, as described in our privacy policy.
05. Plans and payment
Paid plans are billed in advance for the period shown at checkout. Prices may change for future periods with notice. Taxes are added where they apply.
06. Availability
We work to keep the service available but do not promise it will be uninterrupted or error free. We may change or retire features with reasonable notice.
07. Ending the agreement
You may close your account at any time. We may suspend or end access if these terms are broken or if required by law. Some sections continue to apply after the agreement ends.
08. Liability
To the extent the law allows, our total liability is limited to the amount you paid for the service in the twelve months before the claim, and we are not liable for indirect or consequential loss.
09. Contact
Questions about these terms can be sent through the contact page of this site.